Build Your List: 7 Irresistible Lead Magnet Ideas

Email marketing requires huge amounts of time to do right. Time spent writing emails, coming up with strategy, and testing, testing, testing.

However, none of the above is possible without a list of folks who are ready to receive your marketing messages. So, before you spend an afternoon crafting the perfect subject line, let’s talk about your list. Or, more specifically, how you can build your list using lead magnets.

What’s a Lead Magnet?

Lead magnets are possibly the single easiest way to begin adding interested, qualified leads to your email list. They’re typically bitesized, snackable pieces of content that your readers can access (for free) in exchange for their email address.

Most web users won’t think twice about handing over their email if it means they get free content as a result— especially if that content is interesting, useful, and relevant to their interests. This makes them extremely powerful when done correctly. Keep reading, and we’ll talk about 7 of the best lead magnets you can begin putting together today!

• Free Checklist

If you have a blog, creating a one-page checklist or worksheet is a great way to turn any of your blog posts into a list-building machine! For example, let’s say you run a men’s fashion blog and have just finished a post about choosing a good pair of shoes. At the bottom of the article, you could create an opt-in box that gives away a free gift, “The Gentleman’s Shoe-Buying Checklist”.

This is a piece of content that will help your readers choose a sharp pair of shoes in exchange for their emails. And, because you’ve included it within the context of the footwear article, you know they’ll be interested in shoe-related marketing emails later on.

Make sense? Here’s a few real-world examples to help you wrap your head around the concept.
On The Social Butterfly Gal, author Christina Jochoa has put together a good article about creating opt-in content for your readers. At the end of the article, she’s added this short form:

This offer fits in neatly with her target audience (entrepreneurs who are new to blogging/social media marketing). It also compliments the content of the article and makes sense within its context.
In another example, an article about creating a resume by The Interview Guys offers, “The Perfect Resume Checklist” to anyone willing to enter their email address:

Again, this is a perfect marriage of lead magnet and content. When creating your own lead magnets, make sure the offer is relevant to your readers and the kind of content they expect from you.

• White papers, Reports, eBooks, or Case Studies

Offering new information to your readers is another great way to get them to hand over their email address and join your list. Try compiling reports, white papers, or case studies that are relevant to your audience.

For example, if you’re a driving school trying to drum up business using the web, you could add leads by giving away, “FREE Report: Driver’s Training Can Add Up To Five Years to Your Life”.

Again, just like with the checklists we mentioned above, this kind of lead magnet is sure to draw attention from folks who are interested in what you have to offer (driver’s training). Otherwise, why would they waste their time reading about its benefits? In your own business, think about what kind of data, facts, and statistics are important to your audience. Then, either collect the data yourself or compile it from other sources.

Want to see a great example of an email marketing lead magnet?

Click here to receive our free eBook, Inbox Better and learn how to maximize email open rates, engagement, and CTR.

In this example, Clear Story Data offers a whitepaper that promises to teach readers why Data Intelligence is, “the new way”. If you were a business intelligence professional, this might be right up your alley.

In another example, Kindle publisher Steve Scott offers a free eBook aimed towards anyone looking to dip their toes in the Kindle publishing industry (Steve’s target market). This is a fantastic example of marketing done right— notice how Steve is offering this lead magnet on his 404 page! So instead of losing leads when they arrive at a dead end, he’s turned his 404 page into yet another lead-generating page.

And, once you click that big, tempting, please-just-click-me button, you’re hit with this pop up:

Now, Steve can collect email addresses from anyone interested in Kindle publishing. In one-click, they’ll be added to his list.

• Toolkits

The last two lead magnet ideas require you to create your own content. This can take a lot of time, especially if you’re putting together entire eBooks or white papers. If you’d like to put something together quickly, try giving away a toolkit.

A toolkit is a collection of resources software and other tools that you feel will be useful to your readers. For example, if you owned an authority site about women’s fitness, you could put together a list of helpful apps to help folks track their exercise and workouts. This takes very little original content creation, as it is simply a curated list of great tools.

What would look like? Here’s a few examples to inspire you.

Here, Hero Health Room is offering a similar lead magnet to the hypothetical toolkit we discussed above. By entering your email, you’ll get immediate access to tools, checklists, and resources to help you get in shape. In return, they’ll add you to their list and begin marketing to you:

In the marketing world, WPBeginner offers its visitors “The Ultimate WordPress Toolkit”. Again, this is simply a collection of tools, plugins, and resources that first-time WordPress users might find helpful.

• Quizzes and Surveys

Us humans, we love a good quiz (just check out Buzzfeed if you need proof). Your readers are no different. By putting together a quick, easy quiz (and sending the results via email), you can both collect data about your audience and build your list.

For example, check out Jean Paul Zogby’s quiz that promises to tell you how fast time runs in your mind— once you’ve given him your email of course.

After you’ve taken the quiz, Zogby follows up with your results and a subtle CTA promoting his book (also related to time perception). It’s an easy way for him to build his list while still providing value to his audience.

• Webinars and Video Training

Video lead magnets can be particularly great for building your list. Why? Video feels valuable. It requires more effort, more commitment, and (hopefully) will provide more value to your audience than a 10-point checklist. If you’ve noticed that your competitors are all beginning to offer eBooks and text-based content to attract new leads, try mixing it up by creating video lead magnets.

Script Magazine offers a free webinar to readers who are interested in learning to write screenplays (their target audience). This gives them an opportunity to connect with their audience, position themselves as an authority in the space, and—their ultimate goal—build their list with qualified, interested leads.

In an entirely different industry, travel blogger and digital nomad, Stephanie Holland, offers free travel advice for anyone willing to enter their email. This is a particularly good example as she’s created a dedicated landing page for this lead magnet. It’s really well-designed page, and worth using as inspiration if you’re looking to do something similar.

Oh, and if you’re wondering where she’s collecting emails, it’s all hidden behind that purple, “Watch Now »” button. Once clicked, you’ll see the following pop up:

• Free Quote

Ah, the free quote. This is perhaps the oldest lead magnet ever thought up. Car salesmen, insurance agents, real estate tycoons, marketing agencies— in just about every industry, the free quote has been a reliable way to gather information from interested prospects.

This kind of lead magnet may take a little more “backend” work than the rest. You’ll need some sort of tool that takes your users’ information and outputs a personalized quote. However, the benefit of this lead magnet is that it specifically talks about money. It’s a lot easier to move prospects from a quote to a sale than it would be to take them from a free report to a final purchase. If you do decide to build a free quote lead magnet, use the following examples to inspire you:

The website, lowestrates.ca uses a very powerful quote building system that allows visitors to easily get a ballpark price for insurance. However, the system also allows them to follow up through email once someone completes their forms.

At Plato Web Design, visitors can quickly get an automatic quote built for them using the web form. This is a much simpler version than the insurance quote above, but is still a fantastic way for Plato to collect emails.

• Coupons/Discounts

If you’re an ecommerce guy or gal, this lead magnet is for you. Offer your readers a small discount in exchange for their email address. You’ll then be able to continue sending them marketing messages related to their interests.

In this example, big box retailer, H&M is offering 20% off any item when visitors join their email list. This will allow them to continue marketing to their customers long after they’ve used their discount code:

We would have preferred to see H&M advertise this offer with a pop up. As it is, users can only access this deal by clicking the small text, “SIGN UP FOR EMAILS” in the site’s header. Notice how in the example below, Austin Kayak uses a pop up to get their lead magnet in front of visitors and drive sign ups:

The Real Secret of High-Conversion Lead Magnets

So you’ve decided on a lead magnet, you’ve built it, and you’re ready to start building your list by exchanging it for email addresses. Great! Now what? As we’ve said again and again on this blog— you should always be testing. Keep designing and deploying new lead magnets for your audience and measure which kinds of content generate the most emails. Your first idea will likely not be your best idea.
So once you’ve finished creating your first lead magnet, start thinking (immediately) about the next. And, if you want more ideas, inspiration, and top email marketing tips, click here to join our newsletter.

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10 email marketing tools to help build, send, automate and optimize your campaigns

Email isn’t the easiest channel to master, but luckily there is a wide range of email marketing tools to help nail every step of a campaign.
This article covers everything from building an email template to post-campaign optimization. So what can these email marketing tools help with?

Building email templates

There are several levels of complexity when it comes to building emails. At the simplest end of the spectrum is purchasing a pre-built email template. Some email marketing tools will even provide their own database of templates for you to choose from. If you’re looking for a simple, easy-to-manage solution, this is a safe bet.
If you need a custom email template (or simply don’t like any of the existing templates), then an email builder should be your next port of call. These come in two flavors – a ‘WYSIWYG’ (What You See Is What You Get) drag-and-drop builder, or actual HTML code.
Most major email service providers (ESPs) will provide a template builder (with varying degrees of success), and all will allow you to input straight HTML. However, HTML requires you to code the email from scratch, or adapt an existing one. Both of these options are time- and resource-intensive, even if you have the skills to do it. However, it does allow you to access more advanced functionality, like dynamic content in emails.
Below are three good examples of email marketing tools that can be used to build emails. And if you’re in the market for a new ESP, here are seven things you mustn’t forget to ask your email marketing vendor.

• Litmus offer a collection of free, high-quality email templates. They even have a tool to help you see how they’ll look in different email clients.
• Benchmark offer a simple drag-and-drop editor and allow you to create branded signup forms.
• Campaign Monitor offer a template builder with the ability to add dynamic content. For each element in the email, there is a drop-down menu labelled ‘who should see this’ from which you can select segments of your audience.

Segmenting and sending emails

Now you’ve built your email template and it’s polished to a high shine, the next step is to work out which part of your audience to send it to – and, of course, to actually send it.
A recent study by Mailchimp found that segmented campaigns delivered an average of 14% higher open rates, a 9% lower bounce and a whopping 101% increase in click-through rate. So it’s worth investing the time into properly segmenting your audience before sending your emails. Tailoring the messaging, subject line and body content of your emails to each segment is a great strategy to improve engagement.
Of course, any time spent segmenting your audience is ultimately wasted if those messages aren’t delivered. So it’s also a good idea to invest in tools that ensure deliverability. Tools like Sendforensics let you test your emails before your campaign goes out, giving you a sense of whether your emails will land in inboxes or junk folders.
When it comes to actually sending your emails, below is a selection of email marketing tools that allow you to do so in bulk:

• Mailchimp is the market leader in terms of number of users, primarily because of the sheer simplicity of its interface. It also has a bunch of free email marketing tools which are great for small businesses – such as an HTML to text email converter that ensures your recipients can always see the content, regardless of their email client.
• Sendpulse offers a range of features like forms, mobile-optimization and a scheduler. It can also handle high volumes of emails (good for large mailing lists).
• Fospha is a ‘Customer Data Platform’, designed to track behaviour and customer profiles, using that data to create smart segments based on specific interests and behaviours. It also uses machine learning for clustering and personalization.

Automating email campaigns

Automation is one of the best email marketing tools available. Simple rules-based automation is offered by most providers, allowing you to set up entire campaigns based on user behavior, demographics and stage in the funnel.
One common application of email marketing automation is sending abandonment emails. This is a simple remarketing strategy used by ecommerce retailers to target customers who either add items to their basket but fail to complete the checkout, or simply browse items before leaving.
On average, 69% of customers leave their order behind before purchase. Using email marketing automation, a simple rule can be set up to trigger an email send to these customers, encouraging them to return to the site and complete their purchase. One shoe retailer was able to recover 24% of abandoned carts and drive an additional 5% revenue per month using this method.
Below are a few email marketing tools that can help automate elements of your campaigns. For more on marketing automation, check out our guide on How to choose the right marketing automation vendor.

• HubSpot is one of the biggest and most versatile players in the market, offering an intuitive interface to set up triggers and responses, along with lead scoring capabilities to help make your automated campaigns more intelligent and targeted.
• GetResponse offer time-based email triggers, which are effective for campaigns that require multiple touchpoints, such as welcome emails. GetResponse call these ‘autoresponders’ and list a few examples here.
• Marketo is another big player in the automation space, with a diverse range of features including automated push notifications, in-app messaging, and real-time location-based marketing.

Tracking, testing and optimizing your emails

As with any high-volume marketing channel, optimization is essential. Small changes to things like send time, subject lines and sender address can have a significant impact on open and click-through rates.
The first step is to track these metrics. Every ESP on the market has analytics in some form or another. Keep an eye on any spikes in bounce rate and other delivery metrics to ensure you aren’t penalized for spam, and on open and click-through rates to assess performance.
Once a baseline is established, it’s time to test the performance of regular emails against experimental ones. Make sure to only test one thing at a time, and for a period of at least a few weeks, to ensure changes cannot be attributed to other factors.
By continuing to test and track results, regular emails will be optimized over time. Here are a few email marketing tools that can help speed up that process:

• Salesforces’ Pardot offers A/B email testing, lets you view test data in real time and automatically selects the best-performing email to send to the rest of your recipients once the test is over.
• Phrasee applies its machine learning tool to every aspect of an emails, including subject lines, body copy and calls to action and triggers.
• The Hemingway App is, honestly, just great fun to use. It analyzes text and grades it based on boldness and clearness, highlighting hard-to-read phrases, clichés and use of the passive voice. For marketers who struggle with copywriting (come on, don’t be shy), this is a great little tool.

For more on making sure that your email marketing technology is ready for the future, don’t miss ClickZ Intelligence’s report, Email and the Age of First-Person Marketing: Is your email technology ready for the future?

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Do You Publish Your Email Subject Line to Twitter & Facebook? Consider Changing It…

 Here’s a quickie! I’ve been looking at a bunch of people who are doing a great job publishing their email marketing campaigns out to the web with a hosted version of the email, then using the subject line as their content for Twitter and Facebook.

For the most part your subject line is a great thing to publish, but here is something to think about when you do this. Think about all of the people who see your Tweet but don’t know who you are, what it’s about and don’t want to click on your link.

I’ve seen some of the following Tweets come through recently:

• March Newsletter
• Check Out Our Sale
• Best Buys for March
• Let’s See Your Collection

These are all fine subject lines for an email campaign, especially if your email From Label is recognizable to the list you’re mailing and they are expecting your message.

However it’s a bit different when you put your message out to Twitter and Facebook. There are people that might not be a customer, or be on your list. Heck, they may not know who you are. It’s a perfect opportunity to introduce yourself! You might try this on for those that don’t know you:

• March News from the Hingley Foundation to Cure Ailments
• Check Out Our Jewelry Sale
• Best buys on dog food for March
• Let’s see your collection of antique cocktail shakers

So your subject line is a great START, but make sure when you use your email marketing subject line in your social media campaigns you include your company name or the message you’re trying to get across.

Do you have any good experiences changing your subject line for social media?

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Millennials’ Email Marketing Dislikes Are (Mostly) the Same as Everyone Else’s

 Despite millennials having a reputation for being different from everyone else, their email behavior is very similar to that of older generations when it comes to the things that drive them to unsubscribe and report emails as spam.

Our Adapting to Consumers’ New Definition of Spam research, which surveyed more than 1,300 American adults, found that roughly the same percentage of millennials (age 18-29) and those from older generations (age 30+) have…

• Unsubscribed from a brand’s promotional emails because they received too many or irrelevant emails (66% for millennials vs. 67% for older generations)
• Unsubscribed from a brand’s promotional emails because the emails or website didn’t display or work well on their smartphone (52% vs. 51%)
• Unsubscribed from a brand’s promotional emails because the brand’s mobile app didn’t work well (41% vs. 40%)
• Marked a brand’s emails as spam because they didn’t knowingly and willingly subscribe to receive the emails (52% vs. 51%)
• Marked a brand’s emails as spam because they couldn’t easily figure out how to unsubscribe (50% vs. 50%)

Of course, millennials are different in a number of ways—but even in those instances, the differences aren’t all that meaningful when it comes to how marketers should respond. For example, here are the five biggest differences that we could find from our research:

1. MILLENNIALS CHECK THEIR SPAM FOLDERS MORE FREQUENTLY AND RESCUE BRANDS THEY DON’T WANT THERE MORE FREQUENTLY. TWEET THIS →

Millennials seem to be more aware of the imperfections around spam filtering. Fifty-five percent of them say they “very frequently” or “often” check their spam folder, versus only 46% of older generations. And 54% say they “very frequently” or “often” move promotional emails from brands out of their spam folder or mark emails in their spam folder as “not spam,” versus only 43% of older generations.

Only 18% of millennials say they never check their spam folder and only 25% say they never make a brand’s emails as “not spam.” In both cases, that’s roughly in line with older consumers (17% and 24%).

Takeaway: While it’s comforting to know that many consumers, especially millennials, are checking their spam folders regularly and correcting the mistakes made by spam filters, it doesn’t change marketers’ need to try to maximize their deliverability. That means:

• Having solid permission practices in place across all your subscriber acquisition sources
• Avoiding triggering spam filters
• Setting up your email infrastructure properly, including authenticating your email with Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM), and Domain-based Message Authentication, Reporting & Conformance (DMARC)
• Managing your inactive subscribers to keep engagement high

2. MILLENNIALS ARE MORE LIKELY TO TAKE ACTION BASED SOLELY ON AN EMAIL’S SUBJECT LINE AND OTHER ENVELOPE CONTENT. TWEET THIS →

When we busted subject line myths, our Myth #6 was: If an email isn’t opened, then it’s like you never sent it. Our latest research busts this myth into even small bits.

Not only do 39% of millennials say they’ve visited a brand’s store or website as a result of receiving—but not opening—an email from the brand, but 38% say they’ve made a purchase because of a received but unopened email. And older consumers aren’t very far behind, with 34% visiting a brand’s site and 32% making a purchase.

Takeaway: We suppose there’s a little extra incentive if your audience is largely millennials, but we recommend that all brands use a consistent and well-branded sender name, as well as detailed and actionable subject lines and preview text—as the brands do in the examples below. Avoid vague, intriguing, or overly clever envelope content that attract the curious openers rather than openers who are likely to convert. And we absolutely recommend steering clear of subject lines that could be interpreted as misleading.

3. MILLENNIALS ARE MORE LIKELY TO UNSUBSCRIBE FROM EMAILS OVER A BAD CUSTOMER SERVICE EXPERIENCE. TWEET THIS →

Creating cohesive omnichannel experiences has been a marketing priority for years now, and that priority was born out of consumer behavior. While brands are often organized into silos, consumers just see the brand. They consider it a singular entity and expect one hand to know what the other hand is doing.

For email marketers, the downside is that failures in one part of the business can be taken out on the email program—and this appears to be particularly true for millennials. For instance, 51% of millennials say that they have unsubscribed from a brand’s promotional emails because they had a bad customer service experience with the brand. Only 39% of Gen Xers and above said that.

An interesting wrinkle to this is that millennials are slightly less likely to mark a brand’s emails as spam because of a bad experience, with only 43% saying they have versus 46% of those from older generations.

Takeaway: All brands should strive for stellar customer service, but clearly failures will occur. If you know of individual cases, consider temporarily suspending that subscriber from receiving promotional emails, depriving them of the opportunity to opt-out while their angry. And if a PR scandal, large product recall, or other negative event occurs, consider temporarily suspending promotional emails to all subscribers to avoid a spike in unsubscribes and spam complaints.

4. MILLENNIALS ARE MORE LIKELY TO TRIAGE THEIR MOBILE INBOX, SAVING CERTAIN EMAILS FOR LATER. TWEET THIS →

It has been thought that you have one shot with an email to engage the subscriber. If the email doesn’t look great on their mobile device, for instance, then they’re on to the next email and you’ve missed your shot.

But our survey indicates that consumers, especially millennials, are willing to save at least some emails for later when they get back to a desktop. Fifty-three percent of millennials say they “very frequently” or “often” save an email while on their smartphone to read later on another device, versus 44% for older consumers.

Despite that willingness to save emails for later, however, millennials are just as likely as older generations to unsubscribe because of mobile-unfriendly experiences. For example, 52% of millennials say they have unsubscribed from a brand’s promotional emails because their emails or website didn’t display or work well on smartphones (vs. 51% for older generations); and 41% have because the brand’s mobile app didn’t work well (vs. 40% for older generations).

Takeaway: Like everyone else, millennials have high standards for mobile-friendliness. So use a mobile-aware, responsive, or hybrid email design approach, and work with your web and mobile app counterparts to ensure that subscribers have good landing page experiences, too.

5. MILLENNIALS ARE LESS LIKELY TO FIND UNSUBSCRIBING FROM PROMOTIONAL EMAILS TO BE DIFFICULT. TWEET THIS →

Our unsubscribe process is competing against the easy-to-find, never-fail “report spam” button. So it has to be straightforward or you risk spam complaints, which hurt your sender reputation, unlike unsubscribes.

Half of millennials, along with half of those who are older, say they’ve marked a brand’s emails as spam because unsubscribing was difficult, which is pretty consistent across age groups. However, only 31% of millennials find it difficult to unsubscribe, whereas 41% of those in Gen X and beyond do, making the risk lower among millennial subscribers.

Takeaway: Regardless of your audience, we recommend that unsubscribe links be prominent in the footer and that you follow the two-click unsubscribe rule—that your opt-out process requires no more than one click in the email and one click on the landing page. However, if your subscriber base is composed of lots of millennials, then you should be especially unafraid to include opt-down or other options as alternatives to opting out, as cookie retailer Cheryl’s does.

Although there are some differences here in terms of how millennials behave, the risks that drive unsubscribes and spam complaints are fairly universal. That means that marketers shouldn’t really need to make any changes to accommodate millennials, which love email just as much as everyone else.

Of course, positively motivating millennials might involve very different messaging and strategies than you’d use with Gen Xers and others. But before you’re able to engage them, you have to avoid ticking them off.

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The ABCs of A/B testing | How to base your subject lines on science

 When time-starved customers are bombarded with emails every day, your subject lines can make an enormous difference in whether subscribers actually see your messages.

In fact, recent research shows 47 percent of email recipients quickly decide whether to open or ignore emails based on the subject line alone. Worse, 69 percent of readers who report email as spam are motivated to do so by how the subject line reads.

Of course, psychology plays a major role in that behavior, and researchers are continually trying to determine the parameters involved. For example, Experian last year found personalizing subject lines led to a 42 percent lift in unique open rates for the consumer products and services segment, an improvement that averaged out to 29 percent when applied across industries. However, personalization was completely ineffective in emails pitched to publishers, and it only improved opens by 1 percent when sent to media and entertainment representatives.

Because applying reader psychology to the email creation process is an inexact science, the only way to determine the most effective wording of your subject lines is often via A/B testing.

“There are limitless possible emotional combinations of language available,” observes Parry Malm on Econsultancy.com. “Knowing which work best for your audience is impossible without testing. The opportunity is to quantify emotion … then optimize based on the results … then profit from better subject lines.”

Fortunately, such testing is easy and convenient through the use of online tools.

VerticalResponse, for example, boasts an A/B testing feature that allows Pro Plan users to quickly and easily compare alternate email subject lines. Two different subject lines are sent to 25 percent of an address list, and within minutes of initiating the tests, the technology automatically sends the subject line that drew more opens to the remaining contacts, boosting the open rates for the entire campaign.

Testing options offer choices for better open rates

So how does A/B testing work? As its name implies, it helps you make decisions in your email campaign by temporarily presenting two different options to your audience, then gauging response rates to determine which option is better received. Here’s what the process generally entails:

1. Determine which factors you’d like to test. Before getting started, you need a good handle on the subject-line variables you’d like to compare. Industry research in that regard is valuable, but you often can’t determine what will work best for your specific audiences and circumstances without going directly to the source.  To think about elements to compare, consider the questions that have occurred to you as you’ve tried to finesse your subject lines in the past. For example, you may be wondering:

• Are short or long subject lines more appealing?
• How would my audience respond to numbers and dollar figures?
• How would recipients react to their names in the subject line?
• How much other customization is advisable?
• Should my subject line be phrased as a statement or question?
• Are exclamation points OK?
• Should I use industry jargon or more colloquial terms?
• Will humor be well received, or should I maintain a straightforward tone? Once you’ve established your most burning questions, you can create a spreadsheet allowing you to record and compare results.

2. Establish logistics. In designing your test structure, you must establish ground rules so results aren’t skewed; that way, you gain real, scientific insights. Aim to control as many extenuating variables as possible. For example:

• Your test groups should be equal in number.
• Your tests should run for an equal time interval.
• The tests should go out at the same time of day. Run your tests as frequently as you’d like. After the completion of each, you can fill in the results on your spreadsheet, after which you can take them up for consideration when crafting future emails.

Some common variables

As mentioned, you’ll need to decide which variables are most relevant to your campaign. However, you may want to be aware of research already conducted and how that might affect your own testing. You might also consider the following best practices in getting started:

• Question versus statement
  Sources differ on the advisability of incorporating question marks into your subject lines, but many recommend against it on the grounds the recipient may not open the email if his immediate mental answer to your question is negative. One source recommends instead making the subject line a statement, like “Question about your career,” which could prompt the reader to click to learn the nature of the question.
• Short versus long Brevity is of the essence when trying to appeal to busy consumers in a world vying for their attention. One study found subject lines of six to 10 words gleaned the most opens (21 percent), followed by those with zero to five words (16 percent) and 11 to 15 words (14 percent). Note 68 percent of emails are opened on mobile, and most mobile devices display only four to seven words of subject lines.
• Humorous versus straightforward That depends heavily on your target audience and whether it veers toward the conservative. Obviously you should stay away from anything that’s offensive, but in general, audiences respond positively to clever lines that are unexpected or make them smile. One study also points to much higher open rates for subject lines readers view as original. Still, overly ambiguous lines may lose you fans; one source points to 56 percent better open rates for messages that are very clear as to their intent.
• Emojis versus no emojis
  Salesforce reported last year on the increased use of characters and emojis in subject lines, estimating some 2 percent of B2C subject lines included them last year. “Using special characters and emojis in subject lines may seem gimmicky or silly,” advises Chad White in the report. “However, adding these visual elements to subject lines has proven quite effective for some brands, which should come as no surprise since adding images to tweets, blog posts or just about any other media also improves response.”
• Personalization versus no personalization
  Research differs on the extent to which personalization improves open rates. But most analysts believe it’s a good concept to embrace as consumers increasingly expect big data to help customize their business transactions. “Consumers expect their interactions with a brand to be dynamic and personally relevant,” notes Shelley Kessler on MarketingSherpa.com. “A brand that recognizes a subscriber by name in the subject line of an email is able to establish an immediate, personal connection with that subscriber, and that is reflected in our research.”

Recommended reading: Our Vice President of Product, Thomas Fanelli, gives readers five ways to to get started with personalization.

Also worth your consideration

Recent research points to the following other helpful information as you attempt to create meaningful subject lines for your emails. However, we still recommend testing these concepts on your own to determine whether they hold true for your audiences and circumstances.

• Email opens decrease 19 percent when the word “newsletter” is included in the subject line.
• Emails with no subject line are opened 8 percent more often than those with a subject line.
• Emails with “FW:” (denoting forwarding) in the subject line are opened 17 percent more often.
• Text that creates a sense of urgency and exclusivity improves open rates 22 percent.
• Using the words “daily” or “weekly” in subject lines boosts open rates, whereas the word “monthly” is detrimental.
• Subject lines that simply describe email content are more effective than those including a hard sell or call to action.
• Subject lines incorporating the word “free” are opened 10 percent more often.
• Other words that often perform well in subject lines include “content,” “video,” and “news.” Words that typically do more harm than good include “perfect,” “good,” “donate,” and “report.” 
• Certain words in subject lines are more likely than others to derail your email to spam; learn some of them here.
• Subject lines incorporating passive words perform up to 14 percent better than those with active words.
• Fewer than 1 percent of B2C subject lines include hashtags, which can deter opens but are nevertheless useful in pointing traffic toward social media campaigns. “Hashtags let you tap into big ideas and themes,” notes Chad White at Salesforce. 

Recommended reading: See more magic marketing words you should be using.

Ready to get started? A/B testing requires some thought, but it can help narrow down your email marketing strategy so you can take maximum advantage of one of the least expensive and most effective marketing tools available.

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4 ways to leverage email marketing with PPC

When it comes to the fast-moving world of internet marketing, everyone is looking for that competitive edge. If SEO and email marketing are already a developed part of your marketing campaign, PPC (pay-per-click) can be another useful tool to help grow both your conversions and your leads.

Use PPC to test email marketing elements

While we can use email marketing to increase leads in a variety of ways, PPC advertising offers a great way to test out the elements of your marketing emails, like landing pages or possible subject lines, before using them in a mass email. PPC gives you ample space to safely test out that edited copy, those new keywords or a new landing page and get an early peek at conversion rates. Using these tools can help optimize your message and increase its rate of success before sending it out to your entire list. That said, PPC ads are not only a great environment to test out elements of email marketing, but are versatile enough to try out nearly any element of your marketing campaign.

Build email lists with PPC

A great way for anyone to start introducing PPC into their campaign is by using it to grow your email list. While email can be used to increase both conversions and leads, PPC is a terrific way to boost both of those numbers even further. In this case, you can measure every email gained from a PPC ad as a conversion and a success toward this goal. Someone clicking on a PPC ad should arrive at a page that shows off the service or product one is offering, but with two possible ways of gathering potential customer information:

First, the primary focus of this page should always be the conversion itself. Part of this process will gather the customer’s email along with other information for things like receipts and contact or shipping information. Simple enough.

Then, you should always include a secondary call to action (CTA) that can still obtain an email conversion even if the person decides not to purchase. This shouldn’t distract from your main objective and should encourage potential customers to give you their email address and offer them something in return. An example of this might be “Sign up to be notified of future discounts” or “Sign up for news and tips” — anything that could appeal to someone interested in the ad but not quite ready to commit to what you’re offering.

Use your email marketing data to optimize your PPC ads 

The information you have gathered via sending conversion emails and looking at click-through rates isn’t just useful for your email marketing. While emails commit to a higher percentage of overall conversions for many businesses, PPC ads can be a powerful tool in gaining conversions themselves. The keywords, subjects, headlines and offers that have been successful in the past can likely be integrated into your PPC ads as well. At the least they are powerful starting benchmarks to help augment your marketing strategy. This can be great information in reaching out to a brand-new audience or wider market, and increasing your numbers across the board.

Plan PPC campaigns to boost email click-through rates 

A large part of successful advertising at its core isn’t just about the message itself and how strong it is, but about the amount of exposure to your message that your potential customers receive. Time and time again research shows us the power of the Exposure Effect, and how customers who are exposed to a product or service multiple times are simply more likely to commit to a purchase. PPC ads can provide more exposure to your message outside of your emails. You can do this by starting a PPC ad campaign that begins a day or a two before your email campaign goes out, and ends a few days afterward. The awareness and exposure of these PPC, ads coupled with your hard-hitting emails, can work well together to increase conversions.


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