Showing posts with label leads. Show all posts
Showing posts with label leads. Show all posts

Wednesday, 12 July 2017

What Is a Content Library? Plus Answers to 9 More Questions about This Innovative Lead Gen Approach



In May 2013, a small company with fewer than 40 unusual employees made a historic lead generation move that resulted in stunning lead generation results. (I stress “unusual” in a good way.)
The company with those odd employees, of course, was Copyblogger Media (now known as Rainmaker Digital). The story of what happened follows.

The historic move:
Up until that point, Copyblogger had been offering an email newsletter to attract and capture email subscribers. Pretty standard in the online business world.

We wanted to up the ante.

So we launched My.Copyblogger.com — a free membership site, where people sign up to access (at the time) 15 free ebooks and a 20-part email course.
Think of a content library as a password-protected source of premium content that you can access once you register with your email address.
That’s essentially what a “content library” looks like. But how did it perform? Let’s look at the results to see.

The historic results:
According to the case study by Marketing Sherpa,
  • Through the first seven weeks, the free subscription page averaged a 67 percent conversion rate.
  • The first week’s growth was 300 percent bigger than the best week of growth for Internet Marketing for Smart People (a previous Copyblogger 20-part email course) — closer to 400 percent, if you include new paid subscribers.
  • The most visited page on Copyblogger at the time was behind the paywall — with almost a third of all traffic logging in after arrival.
Those are some substantial results, particularly in such a competitive space as content marketing.

Now, I can’t promise you the exact same outcome, but I can promise you that a content library will, at the very least, increase the number of subscribers you capture.
The key, as always, is to build trust first by providing a ton of value before asking for anything in return.
If that concept is new to you, then you can review how to build the know-like-trust factor.

In the meantime, let’s dig a little deeper into the common questions surrounding lead generating content libraries.

1. What’s a “content library?”

You’ll hear sales and marketing people refer to a content library as a bank of all the content assets owned by a company that is placed in a central, internal portal so other departments within that company can access that content.

That’s not what we are talking about here.

Yes, a content library is a bank of content, but in the way we will be using the phrase, it is full of resources that your audience can access once they register with an email address.

In other words, the public can access these resources, which makes this type of content library a lead generation tool.

2. What type of content goes into a content library?

You could include:
  • Ebooks
  • Videos
  • Webinars
  • Audio seminars
  • Podcast episodes
  • White papers
  • Infographics
  • Tutorials
  • Data and analysis reports
And more.
The trick is to offer enough value that prospects view signing up for your content library as a no-brainer — an insane bargain.
See Question 5 for some examples of ways you could structure your content library.

3. What makes a content library better than a conventional email newsletter?

When you offer more resources for the same price (in this case, an email address), you are naturally going to get better results.

Our case study is one such example.

With a content library, you are likely to elevate more of your visitors into an ongoing relationship — in other words, a content library will help you convert more prospects into solid leads.

But not just any type of lead.

See, the main difference between a typical email newsletter and a content library offer is that with the content library, you can now identify your site visitors, which ultimately helps you convert more leads into sales.

Let me explain.

4. What’s the difference between an email sign up and website registration?

In both cases, it’s true that the prospect gives you an email address. With a sign-up, you have permission to send that person email — namely, your email newsletter or latest published blog posts.
With a content library registration, you give your prospect access to a site — access to exclusive resources like ebooks, videos, webinars, forums, and more.
In the first situation, the content marketer is throwing stuff at the prospect. In the second, the content marketer is inviting you to his place — which is loaded with useful resources.

And like I said before, when people visit your site as signed-in members, you can customize your promotional messages, which leads to higher conversions.

5. How many resources should you put into a content library?

There isn’t a hard-and-fast rule.

However, you need to include more than one piece of content. Don’t forget: you are trying to create a sense of great value.

For example, a content library with two, five-page ebooks is not going to suggest high value. But four 50-page ebooks and seven 30-minute training videos, however, will suggest high value.

Here’s another way you could structure your content library:
  • 30 exclusive podcast episodes
  • 10 articles
  • 3 worksheets
As you can see, the numbers of ways you can structure your content library is limitless. Which leads us to our next question.

6. Do I give access to all the content at once?

The short answer is to start by giving away a large amount of content to create a sense of high value.
The ebooks in the original My.Copyblogger content library ranged between 31 and 142 pages — and there were 15 ebooks, plus a 20-part email course.

However, you can start small and build as time goes on.

For example, make the promise of adding more content once a month (or the frequency that works for you).

That strategy has a number of benefits.
It brings all those members back to your site every time you release a new piece of exclusive content.
In other words, you don’t need all the resources in place before you launch.

If you only have four ebooks and two podcast episodes, you can launch with that offer. But as you add more resources, don’t forget to update your content library’s promotional copy and alert your members.

7. How do I get people to my content library?

If you already have an email list in place, then promote your content library to that list.

With My.Copyblogger, an announcement was sent out to our general email list, and because there were 15 ebooks, there were 15 unique email promotions sent out, each one customized to that particular topic.

We sent out one of these emails a week, usually on a Friday.

Depending on the number of resources you have, your campaign might end up lasting two or three months.

Before sending each email, suppress the email addresses of people who have already registered, so those members of your community aren’t annoyed by seeing the same pitch multiple times.

If you don’t have a list (or want to continue promoting the content library after you’ve finished the campaign to your email list), the next step is to create high-quality, tutorial-type blog content that leads to a promotion of the content library.
Once people are on your site because of this high-quality, tutorial-type blog content, give them an opportunity to register.
Here are four useful ideas:
  • Include a footer at the end of each blog post that encourages visitors to register for your content library.
  • Add a sidebar that appears on every page of your website.
  • Create feature boxes that appear in the header of your website.
  • Use pop-overs and pop-ups (yes, there is a difference).
Learn more about these strategies in Beth Hayden’s article, 4 Quick Solutions that Spawn Radical Email List Growth.

8. Won’t content that requires a registration hurt SEO efforts?

No.

True, the content behind the registration wall won’t get crawled or indexed by Google (or any search engine for that matter).

However, search “copywriting” on Google and you’ll see that Copyblogger ranks at the top of the first page of search results. The rest of the topics in our content library are also on the first page of Google for terms like “content marketing,” “landing pages,” and “SEO copywriting.”

And every single one of those pages is what we call a cornerstone content page — which drives social and search traffic to register for the content library on My.Copyblogger. 

9. Do I have to call it a “content library?”

Nope.
You can call it whatever you want to call it.
Here are my ideas for different industries like health, fashion, and cooking:
  • The Cross-Fit Foundation
  • 8 Beautiful Wardrobe Basics
  • Your Wok Recipe Essentials
It’s a good idea to mention in the description copy that this is a library of resources — and be very specific about what is in it.

You want to give your prospect the sense that there are some really juicy resources behind that registration wall.

10. Does this mean I’m starting a membership site?!?!

I added all those question marks and exclamation points because what most people say immediately after asking that question is … I’m not ready for that!

You get a real sense they are scared out of their wits.

If that’s you, relax, because registering people as members doesn’t mean you’re suddenly running a full-fledged membership site.
It just means people are joining your community.
However, if you achieve critical membership mass, a nice touch to your content library would be to offer a simple forum where your members could chat, share ideas, and ask you questions.

Our Rainmaker Platform enables someone who is dumber than a bag of bricks when it comes to coding (like me) to set up a password-protected content library — plus a forum — by simply grunting and pointing (like I do).

In the end, what really matters is that members of your community — even if what you offer them is free — benefit from content that’s tailored to their customer journeys.


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Saturday, 8 July 2017

4 ways to leverage email marketing with PPC


When it comes to the fast-moving world of internet marketing, everyone is looking for that competitive edge. If SEO and email marketing are already a developed part of your marketing campaign, PPC (pay-per-click) can be another useful tool to help grow both your conversions and your leads.

Use PPC to test email marketing elements

While we can use email marketing to increase leads in a variety of ways, PPC advertising offers a great way to test out the elements of your marketing emails, like landing pages or possible subject lines, before using them in a mass email. PPC gives you ample space to safely test out that edited copy, those new keywords or a new landing page and get an early peek at conversion rates. Using these tools can help optimize your message and increase its rate of success before sending it out to your entire list. That said, PPC ads are not only a great environment to test out elements of email marketing, but are versatile enough to try out nearly any element of your marketing campaign.

Build email lists with PPC

A great way for anyone to start introducing PPC into their campaign is by using it to grow your email list. While email can be used to increase both conversions and leads, PPC is a terrific way to boost both of those numbers even further. In this case, you can measure every email gained from a PPC ad as a conversion and a success toward this goal. Someone clicking on a PPC ad should arrive at a page that shows off the service or product one is offering, but with two possible ways of gathering potential customer information:

First, the primary focus of this page should always be the conversion itself. Part of this process will gather the customer’s email along with other information for things like receipts and contact or shipping information. Simple enough.

Then, you should always include a secondary call to action (CTA) that can still obtain an email conversion even if the person decides not to purchase. This shouldn’t distract from your main objective and should encourage potential customers to give you their email address and offer them something in return. An example of this might be “Sign up to be notified of future discounts” or “Sign up for news and tips” — anything that could appeal to someone interested in the ad but not quite ready to commit to what you’re offering.

Use your email marketing data to optimize your PPC ads 

The information you have gathered via sending conversion emails and looking at click-through rates isn’t just useful for your email marketing. While emails commit to a higher percentage of overall conversions for many businesses, PPC ads can be a powerful tool in gaining conversions themselves. The keywords, subjects, headlines and offers that have been successful in the past can likely be integrated into your PPC ads as well. At the least they are powerful starting benchmarks to help augment your marketing strategy. This can be great information in reaching out to a brand-new audience or wider market, and increasing your numbers across the board.

Plan PPC campaigns to boost email click-through rates 

A large part of successful advertising at its core isn’t just about the message itself and how strong it is, but about the amount of exposure to your message that your potential customers receive. Time and time again research shows us the power of the Exposure Effect, and how customers who are exposed to a product or service multiple times are simply more likely to commit to a purchase. PPC ads can provide more exposure to your message outside of your emails. You can do this by starting a PPC ad campaign that begins a day or a two before your email campaign goes out, and ends a few days afterward. The awareness and exposure of these PPC, ads coupled with your hard-hitting emails, can work well together to increase conversions.


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Tuesday, 23 May 2017

Demand Generation: The Complete Beginner’s Guide (2017)


“What is demand generation? Is it different from inbound marketing? How?”
“Why do I keep hearing this term? It sounds like something I should know about…”
Believe me, if you’re reading this article, you already do know about demand generation. You just might not know you know.
Y’know?
This guide will take apart and examine the three pillars of demand generation. I’lll also give you a 7-step walkthrough for how you can start rolling with demand generation today.
Demand generation strategies have driven most of Wishpond’s growth in the past few years. Advertising and PR are great, but since 2013 we’ve prioritized the demand gen strategies I’ll go over in this guide.
So this is something I’m really excited about, and know can have high-impact on your business as well.
Click below to navigate the guide.

What is Demand Generation?


That’s a great question, and one we should get out of the way as soon as possible…
Demand Generation encompasses the marketing strategies designed to drive awareness and interest in a business’ products.
It’s an umbrella term which encompasses social media, inbound marketing, email marketing, real-world marketing and customer retention strategies.
It does not cover advertising or PR.
There’s two points in that demand generation definition that I’d like to pull out and take a look at before we get started:
1. “Drive Awareness”
Part of generating demand for your business’ product is about driving awareness of the fact that you exist.
This can be done through content marketing and SEO, social media, community outreach, affiliate marketing and more.
2. “Drive Interest”
Once people are aware you exist, you need to have a secondary strategy in place to communicate your value.
I don’t care that Salesforce is extremely well-known. If I don’t need a CRM platform (or don’t believe I do), why would I care?
Driving interest can also be done through all the strategies above, but it also involves the other side of demand generation – email marketing and customer retention.
Now that I’ve cleared that up, let’s get rolling with our Guide to Demand Generation…

Demand Generation: Strategies to Reach New Prospective Customers


The strategies I’ll go over in this section are designed to get your business in front of people who might be interested in buying your products.
This can, of course, also be done with Facebook AdsGoogle Ads, and a solid public relations strategy. But, for the purposes of this guide (and to align ourselves with the whole idea of demand generation), we’ll ignore those and focus instead on the three most impactful demand generation strategies to drive awareness.

Social Media

Demand Generation: The Complete Beginners Guide (2017)
Social media, if invested in correctly and optimized (with management tools, visual marketing apps, and a well-measured approach, can be profitable without having to pay for exposure.
It’s a challenge, though, for sure. The organic reach on Facebook, Twitter, Instagram and the rest are extremely limited (as the platforms are encouraging businesses to pay-to-play).
Here’s what I recommend to get organic reach and brand awareness on social media:
  • Choose a couple social platforms on which to focus your time and energy. Don’t spread yourself too thin.
  • To get rolling, start off with frequent social media promotions to increase your number of Fans and Followers. Use social incentives (bonus entry rewards for Liking or Sharing your promotion) to spread the word and get more Followers. Exclude past entrants from your targeted posts when promoting a new campaign.
  • Measure the success you see on social media with a comprehensive analytics tool (either within your social media management tool or the platform itself). Measure how much time you’re spending and the dollar value of engagement you receive. Remember that social media, like content marketing is a long-game. It takes several months for anything to happen (though social promotions can help you get a boost).
To learn more about social media marketing, including when you shouldn’t invest in it (and where you should invest), as well as how you can get started, check out my article, “Social Media Marketing Plan: An 11-Step Template.” To see a full guide to the tools necessary to make it profitable, check out “50 Social Media Tools: The Ultimate List 2017.”

Content Marketing

Content marketing is a huge part of driving awareness about, and generating demand for, your business.
Imagine the content you create as a megaphone. When you start out, without content, your business is only able to whisper into the buying world. As you create more and more content, your voice gets a bit louder – because you’re more likely to be found, more successful on social media, and because the more content you create the more respect you’ll get from Google.
STEP 1: SEO
When we’re talking about the content marketing strategies to reach new prospective customers, we’re primarily talking about content’s role in SEO.
SEO, very simply, comprises the strategies that businesses use to get their brand on the first page of search results when someone types in something related to them.
How to start ranking and generating awareness of your brand through search results:
  • Identify key words and phrases associated with your business. For Wishpond’s marketing campaign software, we target tool searches, questions associated with how to use tools like ours, and queries associated with strategies which use our tools.
  • Identify what the competition is for your keywords. If a given keyword is dominated by a competitor, create better content than what they’re produced (longer, higher density of keywords, etc) or go for lower-hanging fruit. Tools like LongTail Pro and BuzzSumo can help identify the types of content you should be creating.
  • Start creating content with those key phrases as the URL and interspersed frequently throughout the content.
  • Create long-form, high-quality content.
STEP 2: PROMOTION:
A big part of content marketing is also promotion. Become more active on communities like Reddit, GrowthHackers.com, Inbound.org and those which are most relevant to your business.
Tap into influencer marketing to increase the organic reach of your content. For a guide, check out “Influence Marketing: How to Amplify Your Content with Social Leaders.”
STEP 3: USING CONTENT TO GENERATE LEADS:
Content marketing is only valuable if you’re able to turn traffic into customers. And once you’re driving readers, for many businesses that means turning those readers into leads.
For a guide to using content to generate leads, check out “The Complete Guide to Gating your Content.”
To learn more about content marketing and how you can build a more powerful inbound strategy, check out my article, “How to Build a More Complete Content Marketing Strategy.” You can also grab a high-value tools guide with “77 Tremendous Tools to Make You a Content Marketing Superstar.

Real-World Marketing

Real-world marketing still has a place in getting your business out there. Conferences, local meet-ups, job fairs – all these can showcase your business to the people who are there – and therein lies the problem of real-world marketing.
If your business is new on the stage, you need to implement strategies designed to show you to as much of that stage as possible.
This is the problem I see with a lot of early-stage, well-funded tech startups (and perhaps why so many of them fail): If you have a bunch of VC money, you’re going to hire the marketing team with the most proven experience.
Demand Generation: The Complete Beginners Guide (2017)
Unfortunately, that often means you’re hiring people who haven’t had to “break into” their industry. If they have that experience you want, they’re likely corporate marketers who have marketed businesses who are already well-known to the entire business stage. They’re not breaking onto it, needing to try innovative strategies to be seen. They’re people who need to keep their brand top-of-mind – people who need to give buyers a reason to go with their well-known brand over a well-known competitor.
And that’s why digital marketing and the strategies of growth hacking are so powerful. They allow you reach a massive audience with a limited budget. Yes, it’s scarier, but it’s also more powerful in the early stages.
Then again, I’m a startup marketer, so I’m as biased as they come…

Demand Generation: Strategies to Engage Prospective Customers


Now we really get into the nitty-gritty of demand generation – actually generating demand for your business. Creating awareness is only 1/3rd of the battle, we still need to get people to actually buy and then stay with us for more than a week or first purchase.
Let’s dive into those strategies which convince people who know who we are that our product is worth buying. Let’s dive into the strategies which get people to buy. After all, why else are we here?

Content Marketing

Once you’ve created a content funnel based around SEO, promotion and lead generation, you can continue to use it to generate demand for your tools.
Incorporate your content, including how-to guides, case studies, platform walkthroughs, video, “about us-style” pieces and more, into your email marketing campaigns which turn prospective customers (leads) into paying customers.
Content plays a major role in building trust and a relationship with prospective customers. After all, I’m far more likely to buy from someone I know – far more likely to buy from someone I trust.
Here’s an example of an article from the CEO and founder of Buffer, in which he is completely open about why a couple of the other co-founders are moving on:
Demand Generation: The Complete Beginners Guide (2017)
To learn more about using content marketing to engage with the prospective customers who already know you check out my article on Content Marketing Institute, “Transparency Reveals Great Content Opportunity.”

Email Marketing

Before we dive into how you can use email marketing and where it fits within the demand generation sphere, I think it’s worth it to introduce you to a few statistics…
  • For every $1 spent on email marketing, some businesses can get an average return of $38.
  • People are twice as likely to sign up for your email list as they are to interact with you on Facebook.
  • 72% of consumers would rather receive email than any other source of business communication.
  • 61% of consumers are happy to receive promotional emails on a weekly basis, so long as those emails actually deliver value.
  • Personalized emails (even the ones which you automate) receive transaction rates that are six times higher than others.
In short, email isn’t dead.
Here’s a few best practices that will enable you to succeed with email marketing right off the bat:
  • Personalize where possible. It’s going to very quickly become impossible for you to send an email to every one of your prospective customers, but the more personal you can be the higher your response rates and the more frequently people will convert to a paid purchase. As a result, it’s worth learning how to incorporate merge tags and liquid code as soon as possible.
  • Automate where possible. Your sales team might be able to, predominantly, email customers and prospective customers manually. But getting people from blog subscriber to sales lead takes a serious effort. My recommendation is to use a email automation tool to help you set up triggered workflows and drip campaigns which automatically turn new prospective customers into sales leads.
  • Segment. Let’s say you write on a couple different blog topics (like Wishpond, who writes on more advanced growth marketing stuff as well as social media). It’s far more effective for us to email growth marketing subscribers content which is relevant to them and their business’ goals than it is to email them everything about a new Twitter algorithm.
Here’s a snapshot of a few of Wishpond’s own segments, including our three newsletter segments:
Demand Generation: The Complete Beginners Guide (2017)
To dive into email marketing, particularly the automation side of it, check out “10 Steps to Email Automation Success.” We also have a resource giving you 19 of our highest-performing email marketing templates.

Demand Generation: Strategies to Engage Existing Customers

You need to keep people engaged with your platform or product to keep the demand for it high. Whatever your product is, it needs to be valuable enough to buyers that they keep coming back.
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For software, this is done with several elements (which I’ll go over in this section). But, in general, think of it as based around three primary factors:
  1. Education: If your users don’t know how to use your tool or service, they won’t see the value in it. For some software providers, especially, this may mean you need to require people attend a training call.
  2. Value: If your users don’t get value from your tool, they won’t re-subscribe the next time they’re prompted.
  3. Positive Opinion: If users don’t like you or have a negative experience when they interact with you, they’ll leave far faster than if they have the same experience of the tool but a positive relationship. This is where customer success and customer support work.
Let’s break down a few actionable strategies you can use to better onboard users and keep customer retention high.

Customer Onboarding

The first few weeks (or months, in some industries) are the most worrisome for any business. Once you get people over that hurdle of signing up, you need to ensure their first few experiences with you are positive ones.
This is where user onboarding comes in.
Here’s an example of a questionnaire we’re testing, which would show as soon as people enter our platform.
Demand Generation: The Complete Beginners Guide (2017)
Information given to us from this questionnaire (it’d be five concurrent forms) allows us to better understand what our users are looking to achieve and frames how we can contact them.
Here’s an example of the video which shows up as soon as someone arrives in our landing page builder. It gives them a 26-minute walkthrough on everything they need to know about our tool:
Demand Generation: The Complete Beginners Guide (2017)
For more on user onboarding, check out the fantastic resources at UserOnboard.com. You can also check out (and download) the emails we send our new users at “19 Proven Email Marketing Templates We Use to Sell, Nurture, Onboard, and Reach Out.

Customer Retention

Customer retention is all about ensuring that your customers enjoy their experience with your platform or product. Keeping their demand for your product high is as important as getting them to use it in the first place.
And there’s a few elements of this…
1. A Strong Product:
Nothing else matters if your product or tool sucks. No customer support team is possibly awesome enough to make people happy if they can’t use your software or hate your UX.
Here’s an example from our own landing page builder, with everything visible, large buttons and clear choices:
Demand Generation: The Complete Beginners Guide (2017)
2. A Strong Brand: This is actually a big one. I know I kind of belittled those corporate marketers who focus only on brand reputation over brand growth, but once you hit a few customers you need to put a bit of time into what they think of you as a company.
I’ll use your tool if it’s awesome, even if I don’t know who you are. But I’m less likely to stick around if you have a bit of downtime, I experience a bug, or I’m disappointed by a new feature.
Users are more likely to forgive their friends than they are a faceless company who has never responded to their emails.
A big part of this can be social media, particularly Instagram. Here’s an example from Hootsuite where they showcase their brand identity:
Demand Generation: The Complete Beginners Guide (2017)
And here’s an example from Buffer, whose transparency efforts go a long way to create trust with their customers:
Demand Generation: The Complete Beginners Guide (2017)
3. Customer Support:
This is a no-brainer. Your support team needs to be competent. They need to know your system, know your product. And that doesn’t just include the FAQs.
A good support team has more training sessions than any other team in your company. And don’t just fob this off to your most recent recent college grad. These are the people who have the most contact with your existing users, and the most potential to stop them if they want to leave.
Pay these people.
Note: A huge part of a successful customer support team is communication. If your growth team decides to run a pricing page test, your support guys need to know before it’s run. Otherwise, when they’re approached with someone asking “Yesterday I saw your product as being 49.99. Why is it now 54.99?” they won’t know how to answer. This might seem like a no-brainer, but creating solid lines of communication between product development, marketing, sales and your customer support team isn’t something to skip over.
4. Customer Success:
Whether through mandatory demos, extensive email onboarding, in-platform tool-tips or a comprehensive help center (or all of those things), you need to be showing and telling your users exactly how they can find success with your platform.
They won’t last half an hour if they don’t succeed.
Here’s an example of an automatic chat window which is shown to our platform users as soon as they launch a landing page:
Demand Generation: The Complete Beginners Guide (2017)

How to Start Rolling with Demand Generation


Here’s a 7-step walkthrough of actionable steps you can take today to start with demand generation for your new business.
Step 1: Start with a website you love
Start by establishing a website that you want people to see.
Don’t attend a single conference unless you know that the card you hand over has a website URL which you’ll be proud people visit.
Your website is the face of your business online. Don’t go to any parties (including advertising, blogging, PR, anything) until that face is a smiling one.
Step 2: Get rolling with blogging
Even if nobody is reading your content for the first few months, you’re establishing a digital footprint (we could get into domain authority and SEO for years, but I’d recommend you buy SEO for Dummies and go from there instead).
Step 3: Start engaging on social media networks and with online communities in your industry.
The place to start with social media really is a social promotion. There’s no better way to build your Follower list quickly and start generating engagement.
For communities, check out Wikipedia’ list of virtual communities or social networking sites to see what’s relevant to your sector.
Step 4: Start building your list
Add a list-building plugin to your blog. Create content that people might want to subscribe to.
A great strategy for this is to do something similar to Groove’s “Journey to 100k,” where they released a weekly article tracking the strategies they used to they grow.
Step 5: Start creating email-gated content
This is a big part of building your list beyond subscribers. Check out my Complete Guide to Gating your Content for a comprehensive look.
Step 6: Automate
For a while, you can do your outreach manually, but (hopefully) that’ll quickly become impossible.
Use a marketing or email automation platform to make it easier for you to effectively email your subscribers and prospective customers.
Check out “How to Create Email Drip Campaigns to Nurture Leads” for more on automating email.
Step 7: Optimize
Once you’ve started to automate, you officially have a sales funnel in place.
You’re creating content which is driving traffic; you’re collecting lead and contact data from email-gated content or a subscriber list; and you’re emailing that list either with information that encourages them to buy or a prompt to get on a call.
So you need to start thinking about optimizing that funnel.
This is where A/B testing and site optimization comes into play.
For a walkthrough on how we optimize our site and drive reliable growth, take a look at my article “How We Drive Massive Growth by Running Calculated, High-Risk Tests.”
To learn more about how to structure your sales funnel, check out “The Foundational Guide to Your Online Marketing and Sales Funnel.” For a walkthrough on creating a sales funnel focused on content marketing, you can read “A Proven Blueprint for Creating a Sales Funnel with Content.” For optimization, check out “The Ultimate Guide to Conversion Rate Optimization.

Wrapping it Up


Hopefully this article has given you a better idea of what demand generation is and how you can use it to grow your business.
It’s a pretty massive topic, but I hope I’ve covered it and illuminated some of the confusion you had.
If you have any questions whatsoever about any of the tactics or strategies you’ve seen in this article, don’t hesitate to let me know in the comment section!

Saturday, 13 May 2017

7 Ways Small Business Can Catch Up Using Marketing Automation



Turning the tables on the big, established operators in your field can seem like an insurmountable task. But it needn’t be.

Marketing automation helps us to level the playing fields, giving our small business a fighting chance against the industry titans, and helping us to make up some serious ground. Here’s how…

Effortless resource coverage

For a small business to compete with the big hitters in the market, what are the options?

A: The small business attracts additional funding and spends millions developing its resources to reach the same level as its more established competitors.

B: The small business focuses on short term moves towards long term success, utilizing the resources it currently has in ever more effective ways.

Of course, the long-term goal might be to achieve option A, but in reality we can only work with what we have at our immediate disposal. In many cases, this means spreading our resources ever thinner as we aim to keep up with the industry leaders across an expanding array of channels.

With marketing automation, it need not be so difficult to achieve this. Instead of spreading ourselves too thinly, simply tap into the crafty marketer who exists within us all and take some of the pressure off with an automated system. With this in place, it becomes easier to make up the ground.

Streamlined cash flow

In the early days of business, reliable cash flow is vital. It is this flow of revenue which supports our strategies as we target growth, makes us a feel a little more confident about our business idea taking off, and gives us an additional element of security.

Automated processes can trim the fat from our lead nurturing strategies and clear the way for good, low level cash flow in the formative years of business. It helps us to optimize our conversion channels, reducing the time from first contact to full conversion.

When a business is established, spending more time nurturing prospects of potentially extremely high value is certainly worth the time and effort spent, but – particularly at the start – short term cash flow needs to be supported. The efficiency and simplification of processes provided by marketing automation make this possible.

Boosted capability

It is not only the speed and efficiency of our processes which can be augmented by good quality marketing automation; we will suddenly find ourselves far more capable as well.

This is because marketing automation makes a little go a long way. Perhaps you only have a small team of staff, limited capital to draw upon, a slim number of business contacts, and only one or two lead generation channels. Marketing automation helps you to get the very best out of these resources.

So what does this mean in real terms? It means that, those strategies you have been dreaming of rolling out, those targets you’ve fantasized about hitting, they aren’t so far away. In fact, your business if far more capable than you had initially considered.






Strategic knowledge

So, our scope has suddenly broadened; we have found that our business was better positioned to achieve great things than we had first thought, so what now? We need to plan our next strategic steps.

But, our business is still young, it is not yet established, it lacks the robustness and structural integrity to weather any serious financial storms. With this in mind, can we mitigate the risks in our future strategy?

Marketing automation gives us data, and from that data comes knowledge; both of our business and of the market we operate in. This knowledge is what we need to make sure that the strategic moves we make are the right ones. Small businesses can ill afford to make mistakes; marketing automation means they don’t have to.

Be everywhere, without the hassle

Omni-channel, omni-channel, omni-channel; this is the mantra of the moment, the marketing zeitgeist of 2016, but it is far more than just a buzzword. Customers are engaging with our businesses in so many different ways, often switching between multiple platforms during a single transaction. It is up to us meet them, wherever they are.

It is simple math; utilizing the same amount of resources across an increasing number of channels means less resources per channel and a dip in performance across each. But what if we add marketing automation to the equation?

By implementing marketing automation, businesses suddenly find themselves able to interact with and support leads and customers effortlessly across all channels. Much of what makes omni-channel such a drain on resources can be automated anyway, and it pays to take advantage of this.

Understand demand


So, we are meeting the needs of prospects and leads across different channels, we are making the right moves to take us forward in the future, we are supporting our efforts with cash flow, and we are managing our resources well. What else can we do?

To go even further, we must understand the demand for our products and services. What are our customers interested in? What can we provide for them in the future? How can we augment their total lifetime value?

Data derived from marketing automation platforms will give us the answer to these questions, helping us to get to grips with what the customer wants and how we can provide this to them. We can’t know what moves to make unless we have an insight into the psychology of our customers; gain this insight and make up yet more ground on the industry leaders.

Proactivity, not reactivity

We don’t need to let things happen to us, we need to be the influencers, the movers and shakers, the organizations disrupting the markets we operate in. This requires a proactive, not a reactive approach; this requires us to understand the market and to predict its future developments.

To do this we need data; data which is provided to us by marketing automation systems. Analyze trends, observe fluctuations and changes, examine the actions of more established model-companies, and apply all of this to business.

Over time, the result is a keen understanding; a distinct knowledge of market behaviors and how to influence them. The building blocks are all in place and growth will surely follow; those breathing the rarefied air at the top better watch out, because we are coming for them!

Tuesday, 2 May 2017

How to Export LinkedIn Contacts (NEW) Find Leads


How to Export LinkedIn Contacts and Find Leads NEW Method.
Refers to NEW software found here: http://newlucid.com/banner-page/linke...

LinkedIn's new method of grouping and sorting contacts has made it even more difficult to group contacts by their specific job titles and roles. All you can do now is export the entire LinkedIn Contact list. I even find the new tagging process cumbersome. (If any of you have tools to do this please pass them on.)

I found a new way to chop that list up by your LinkedIn tags, or contact groupings like Company, Location or Industry. 

Now you organize contact lists outside LinkedIn and even message your lists automatically by search tags without the need of a CRM or direct mailing system. That said, you can still use Salesforce.com or email services like MailChimp to manage your lists by simply downloading a CSV file.

The solution is in new linked in mailer software that does three things:

1) It will extract all your contact information including name, company, phone number, address, email, and birthday.
2) It will find groups and selectively connect with leads in those groups by keyword terms and geographic location
3) It will automatically manage 2nd generation contacts and invite them to join your network
4) It will allow you to mass message all your contacts on linkedin

I managed to build a list of over 700 contacts in just one week using this software AND export this as a mailing list. 

Interesting webinar on the entire process: http://bizdevweekly.com/event-registr...